Smart Public Administration - V edition

I Level
1 Year
Alternate Weekends (Saturday and Sunday)

Spring 2022

INPS Scholarships



Selective procedure Master Executive INPS 2021-2022

Publication list of suitable INPS candidates



Bringing innovation and smart technology management to the Italian Public Administration and integrating new technologies to the public system isn't only a necessity, but a normative obligation which must be respected. Therefore, a well-structured course based on the new concept of Smart Public Administration, providing  a series of professional skills required to operate within the context of Smart City,  New Public Management, Digital Transformation and Smart Governement, has become a must for all the stakeholders in the public sector. The aim of the Master in Smart Public Administration is to provide the most innovative managerial, organizational and leadership knowledge necessary to govern the digital transformation of Public Administration and its transition to a future model of Public Government 4.0. The main objective is to train figures capable of concretely supporting Administrations on the issues of technological and process innovation, information systems, tools for listening to and involving stakeholders and, more generally, on management principles and techniques for the innovation of the tangible and intangible assets of the Public Administration. Thanks to the knowledge of the relevant regulations and the conscious use of new technologies, the participants in the Master's program on Innovation in Public Administration will be able to design, manage and promote paths of technological integration and innovation in the public sphere, at all levels, 360°.

Target Students and Career opportunities

The Master in Smart Public Administration is the ideal context to meet the new professionals of the Smart Public Administration, professional figures strongly oriented toward innovative change in the public system, and culturally directed toward the technological and managerial advancement of a new concept of Smart Administration. The ideal recipient of the Master's program is a smart manager or professional, mentally open-minded, agile and curious, consciously respectful of the obligations and duties of the public role but far from the bureaucratic and inert mentality of old, now obsolete models of Public Administration. 
The new public administration officer is endowed with strong public ethics, socially responsible, ready for change and has a thorough understanding of the dynamic becoming of territories and their innovative development in the wake of an overwhelming digital transformation, strongly motivated to make the Public Administrations of the future a place of well-being and ethical development for the country, thanks to a conscious and all-round use of enabling and inclusive technologies.
The Academic Master offers a valuable platform for study both for competitions in the Public Administration and for career paths in public and private entities.
Numerous potential recipients of the Master's in Smart Public Administration:

  • PA Managers
  • Personnel working at Public Administrations and similar Institutions
  • Personnel involved in the data processing procedure
  • Freelancers
  • Management Consultants
  • Asset Managers
  • Property Managers
  • Facility Managers
  • Project Managers
  • Graduated Students

Furthermore, the Master is highly recommended for candidates wishing to train for management roles within Smart Public Administration of various kinds (Local Authorities, Central Government, Central and Regional Public Agencies, Chambers of Commerce, Consortia, Social Security Institutions, Independent Authorities, In-House Companies and Public Service Entities) but also at private organizations that provide consulting services to the PA.
The Master's in Smart Public Administration aims to train professionals capable of presiding over the entire innovative and technological process in Public Administration. The aim of the course is to train a broad spectrum of highly innovative and cutting-edge professional profiles that can be declined according to the needs of the relevant operational context:

  • Smart Community Designer and Manager
  • Community Manager
  • Digital Strategic Planner
  • Data Manager
  • Data Specialist
  • Responsabile Privacy
  • Digital Facilitator
  • Document Manager
  • Smart Public Project Manager
  • Knowledge Management Officer
  • Geographic Information Manager
  • Bim Manager
  • Smart Public Administration Consultant


Applicants to the Master's course must have attained a Bachelor's Degree (minimum requirement for the admission to an Academic Master) or a Specialist Degree, a Master's Degree, and/or a Degree of the Old System obtained at a University of the Italian Republic or another equivalent Higher Institute, or another equivalent degree obtained at an International University, provided that said Degree Title is legally recognized in Italy. The candidates in possession of an an academic qualification obtained abroad must be in possession of the declaration of value of the qualification obtained, issued by the competent Italian diplomatic or consular representations of the country in which the qualification was obtained.

Annual Tuition

The annual tuition fee, without financial benefits, for enrolling in the Master's program is € 10.000


Students who wish to enroll may request an appointment with the Orientation Office, at the following number +39 06 94802282.

Scientific Director

Manlio Del Giudice

Full Professor of Economics and Business Management, Editor in Chief Journal of Knowledge Management


Manlio Del Giudice

Raffaele Gareri

Daniele Tumietto

Marco Pironti

Armando Papa

Fabio Fiano

Nicola Farronato

Monica Fait

  • Digital Business, Open Government and Digital Administration Code (general regulation, GDPR, privacy, security)
  • Administration and digital services - Three Year AgID Plan and interoperability model
  • ICT model in PA
  • Dematerialization, electronic document, electronic invoicing, document workflow and substitute conservation of accounting, fiscal and administrative documents
  • Concepts and models of smart territory
  • Management and monitoring of smart territory
  • Innovation for growth: a new strategic approach to design, monitoring and scalability of business interventions
  • Business models, ecosystems and examples of public-private partnerships for the purpose of the development of innovative services
  • Policies for the social-economic development of a community and the role of the ICT
  • Service design for a community: design thinking, sustainability, legislation and smart ed
  • Social Communication and Digital Marketing
  • Social Innovation, and Communities. Thematic significance of social innovation and areas of application of social innovation projects. The management and development of communities
  • Models of Digital Competence and Digital Inclusion
  • The Apprach to digital inclusion: methodologies, practices and experiences, learning methodologies for digital competencies
  • Educational models, projects and implementation of educational activities for adults and management of groups
  • Methodologies of the participation process
  • The geographic information of a community and information flow
  • Design for GIM
  • Integrated Planning for a Smart territory - Technological Design
  • Integrated Planning for a Smart territory - Social Design
  • Integrated Planning for a Smart territory - environmental-urbanistic-architectural design
  • Analysis of the requirements for the digital competencies and planning of interventions for their acquisition
  • Management Control and sistem of indicators in the performance cycle
  • Engineering of business and services
  • Project Management
  • Change Management
  • Management of Spatial Data
  • Open Data, Big Data e Smart Data Platform at the service of the city-user
  • Digital Technologies (Cloud Computing, Mobile Computing. IoT. AI, blockchain)
  • Change and management of complex projects in PA

Each candidate of the Master is required to create a Project Work related to the themes developed in the course.

The PW may be individual or collaborative, in the latter case the individual contribution will be the subject of a specific evaluation.


For the Academic Year 2020/21 Link Campus University, has established the Link Switch Formula to meet the changing needs of students by offering high-level instruction and a safe learning environment. You can choose between the Smart Option, which will allow you to follow all the lessons live from your computer in live streaming modality, and the SafeClass Option, which is in presence-based modality, implemented in a mini-classes of up to 25 students. You may switch from one to the other mode at any time, according to your needs.

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